Terms of service

Welcome to Soft Animals SA. By using our website or placing an order, you agree to these terms.

All product information, images, prices and availability are shown in South African Rand (ZAR). We aim to keep all information accurate, but we may correct errors, update prices or change availability when needed.

When you place an order, you agree to provide accurate contact, delivery and payment information. An order is only confirmed once payment has been successfully received and we send an order confirmation.

Payments are processed securely through the payment methods available at checkout.

Delivery times, shipping costs and returns are governed by our Shipping Policy and Return and Refund Policy.

Products are intended for normal personal use. Please follow any product care instructions and age guidance supplied with the product. Children should always be supervised when using toys or furniture items.

All content on this website, including our logo, product images and text, belongs to Soft Animals SA or its suppliers and may not be copied or used without permission.

If you have a question about an order or these terms, contact us at softanimalsa@gmail.com.

These terms are governed by the laws of South Africa and do not limit any rights you may have under applicable consumer protection law.